The field descriptions have been grouped into three tables that mirror the grouping in the Variphy reports. They are Contact Call Details , Agent Connection Details and Contact Queue Details . These fields are accessed by navigating to the Call Details section when creating or editing a UCCX report.

Oct 8, 2020 Login to Cisco UCM Administration and select Service Parameters from Show Line Group Member DN in finalCalledPartyNumber CDR Field

Variphy helped me with Change Management (Audit), Directory Number Management , Remote Phone Control , and a Broadcast tool that allows you to send text messages directly to Cisco desk phones. Variphy is the preferred analytics platform for Cisco collaboration. By collaborating with the Cisco UC Community, our mission is to create the most powerful and complete analytics solution possible with a personalized level of service to all enterprises/partners worldwide. Dan Schmitt | Systems Engineer | (346-202-4726) | dan@variphy.com Having been implementing or utilizing Cisco Unified Communications for a least 9 years, I am quite familiar with the ins and outs of Cisco voice. I was introduced to Cisco Call Detail Record (CDR) Reporting and that has been my focus for at least the past 6 years. Since the introduction of CUCM 8.0, the need to delete or reset ITL/Trust List settings on Cisco IP phones in bulk has been widely reported. Invalid or mismatched ITL/Trust List settings can impede many functions for Cisco IP phones, such as the ability to be moved and registered from one cluster to another, to download an updated configuration file via TFTP, or even to communicate with CUCM

Navigate to the Gear at the top right and select UCCX. Edit the UCCX configuration and scroll to the bottom and add the User and Password for the CUCM\UCCX user you created. This is the same UserID and Password you created in the Call Manager End User configurations page. The preferred Analytics & Management platform for Cisco Collaboration.

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. Cisco CDR Reporting & Call Analytics, UCCX Wallboard Reporting & Analytics, Change, Audit & As-Built Reporting, DN & DID Inventory Management, & Remote Phone Control & Macros all in a single pane of glass.

Within the DN & DID Management feature, select the Configure tab, which is only available and visible to system administrator users. Selecting the DID Blocks tab will display all existing Blocks in Variphy. For each Block, the assigned name, assigned site (s), provider, number range and summary will be shown.

Variphy 12.1 introduces new UCCX Dashboard capabilities, CDR reporting and alerting options, and the addition of DID’s and customizable DID blocks to the DN Management feature. If you are upgrading from 12.0.x you will only notice some minor differences. In Variphy DID Management, DID Sites are used to organize DID Blocks.

If you are upgrading from 12.0.x you will only notice some minor differences. International Dialing Prefixes for DN & DID Management. Also new to Variphy 12.2 is the ability to use international dialing prefixes when creating DID blocks.
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In the DN & DID Management module, the Configure screen for DID Blocks contains an import utility with ability to auto-discover exclusions and utilize CUCM DN mapping exceptions. Configuring DID Blocks in Variphy ; DN Management Overview & Getting Started Guide ; Change Management . For CUCM versions 8.0 and later, we also recommend setting the set value for Show Line Group Member DN in finalCalledPartyNumber CDR Field and Show Line Group Member Non-Masked DN in finalCalledPartyNumber CDR Field to True.

Whether you're looking to sell more Cisco UC, improve profitability of your customer deployments and upgrades, or expand your customer offerings & build a recurring revenue stream, Variphy makes it simple for you to profit from our expertise. Variphy is the preferred analytics platform for Cisco collaboration. . Cisco CDR Reporting & Call Analytics, UCCX Wallboard Reporting & Analytics, Change, Audit & As-Built Reporting, DN & DID Inventory Management, & Remote Phone Control & Macros all in a single pane of glass.
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Since 2004, Variphy has been creating leading edge UC tools and analytics software solutions to streamline the service delivery and management of Cisco Unified Communications and Collaboration. By partnering with Variphy, Secure Data seeks to empower our partners and customers with industry leading CDR reporting, analytics and automation.

Contact your account manager or our Beta team at beta@variphy.com. Oct 8, 2020 Login to Cisco UCM Administration and select Service Parameters from Show Line Group Member DN in finalCalledPartyNumber CDR Field UCCX Wallboards · UCCX Reporting & Analytics · Change Management · DN & DID Inventory Management · Remote Phone Control · Phone Macros · As-Built DN & Dial Plan Management. Variphy is software for Cisco CDR Reporting and Call Analytics and Cisco UCCX Wallboards. Together we deliver advanced analytics & management solutions for Cisco Together Secure Data and Variphy can empower organizations' Cisco Collaboration Audit & As-Built Reporting, DN & Dial Plan Management, and Re Specialties: CUCM, Unity, CDR Call Analytics & Reporting, Change, Audit, & As- Built Reporting, DN & Dial Plan Management, Remote Phone Control & Macros, CDR Reporting & Call Analytics, UCCX Wallboards & Analytics, DN/DID Management, Change Management Reporting, Audit Log Analysis, Cisco Configuration Apr 24, 2020 UCCX Wallboard Reports & Analytics; DN/DID Management; Cisco Change Management Reporting; Remote Phone Control; Phone Macros; Text Apr 26, 2017 Cisco CAR, Variphy Insight, ISI Infortel Select, Consider this… DN Management. Remote Phone Control with Macros. Text Broadcast. Variphy is the preferred analytics platform for Cisco collaboration.